Data Subprocessors
Last updated on: February 28, 2024
CustomerOS uses the third party entities below (each, a “subprocessor”) to process personal data on behalf of CustomerOS customers and in accordance with contract terms between CustomerOS and the subprocessor to uphold CustomerOS’s commitments in CustomerOS’s Data Processing Addendum.
CustomerOS carries out annual compliance reviews of its subprocessors, and where the engagement of a subprocessor requires the cross-border transfer of personal data, CustomerOS conducts Transfer Impact Assessments in accordance with applicable data protection law for these data transfers. CustomerOS imposes obligations on its subprocessors to implement appropriate technical and organizational measures ensuring that the sub-processing of personal data is protected to the standards required by applicable data protection laws.
Further information relating to subprocessor security measures can be found via the external links below. For each subprocessor below, processing of personal data will be for the duration of use of the applicable service(s) by the customer, and for the retention periods as set out in the customer’s agreement with CustomerOS and any product documentation.If you use CustomerOS, you will be notified when we add new data subprocessors.
Sub-processor
Nature and Purpose of Processing
Categories of personal data
Location of Processing
Security and Supplemental Measures
Amazon Web Services, Inc.
Cloud hosting provider
Personal data contained in user account information and text or files created by customer and stored in CustomerOS
Ireland
https://d1.awsstatic.com/legal/aws-dpa/aws-dpa.pdf
Cloudflare, Ltd.
Content delivery network provider
Personal data contained in user account information and text or files created by customer and stored in CustomerOS
Customer traffic is processed globally at the data center closest to the end user.
https://www.cloudflare.com/en-gb/cloudflare-customer-dpa/
Event Store Ltd
Cloud database provider
Personal data contained in user account information and text or files created by customer and stored in CustomerOS
Ireland
https://www.eventstore.com/data-processing-addendum
Google Inc.
Cloud hosting provider & Email support
Personal data contained in user account information and text or files created by customer and stored in CustomerOS
Ireland
https://cloud.google.com/terms/data-processing-addendum
Integration App Inc.
Cloud data transfer platform
Personal data contained in user account information and text or files created by customer and stored in CustomerOS
Germany, USA
https://integration.app/privacy-policy
Noti-Fire Apps Ltd.
Cloud notification service
Personal data contained in user account information and text or files created by customer and stored in CustomerOS
Germany
Postmark
Cloud email service
Personal data contained in user account information and text or files created by customer and stored in CustomerOS
USA
https://postmarkapp.com/eu-privacy#dpa
Railway Corp.
Cloud hosting provider
Personal data contained in user account information and text or files created by customer and stored in CustomerOS
USA
https://railway.app/legal/privacy
Snitcher B.V.
Cloud Data Platform
Company behavioral data including page views, referral source, and time spent on page
Germany
