Start with success by fast-tracking time-to-value
Track progress, prepare success plans, and deliver value 50% faster. Turn 90% of new customers into long-term champions.
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Trusted by hyperscalers
Be Proactive, Not Reactive
Set the pace and drive your customers to success with onboarding and success plans.
Leverage cross-channel insights to guide the onboarding process, not firefight problems.
Keep customers satisfied by staying one step ahead at every touchpoint.
Monitor Customer Health for Future Growth
Track customer health to uncover predictive metrics that can refine your sales’ ICP filter.
Keep everybody wide-eyed about the risk-adjusted impact of customer health on LTV.
With risks pre-emptively tracked and ranked, you can prevent bad churn and make the most of good churn.
One Timeline, Total Alignment
Share a single, unified customer timeline across the entire team.
Align everyone effortlessly. Eliminate the need for constant status meetings.
Streamline teamwork by providing full visibility into all customer interactions, past and future.
- Oliver Taylor
COO
"The shared timeline is a game-changer. It’s transformed how we work and how we support our customers."
Before
Spreadsheets, scattered emails... customer information was fragmented. Sometimes that could make us mistake no news for good news.
After
It's much more obvious which customers are quietly happy, and which are quietly quitting. Being proactive about customer engagement becomes second-nature.
Never hold a post-mortem again.
With one shared timeline, know where things go wrong instantly, fix issues faster, and capture every growth opportunity.
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